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IDProjectCategoryView StatusLast Update
0001616T99X171.00 SKB EagleSW Issuepublic2023-04-21 12:12
Reporter(ALTech) Younkwang Jung Assigned To(ALTech) Younkwang Jung Due Date2023-02-01 09:50
PrioritylowSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001616: [Smart3][ATV12] Unable to enter removable storage information when inserting USB Stick in NTFS format
DescriptionHi Kerwin

[ issue ]
When inserting a USB Stick in NTFS format, removable storage information cannot be accessed, and returns to the Home menu screen.
(Not a specific USB Stick)

[JIRA]
https://jira.skbroadband.com/projects/FSTB12/issues/FSTB12-61

[ version ]
Model: BFX-AT100 (Smart3)
F/W : 15.534.212(OS12)
Web UI : 5.3.5.990035 (dev 534)

[How to reproduce]
1. Insert USB in NTFS format
2. Select notifications from the Home menu
3. Select USB Drive
4. Select Navigation
5. Select corresponding USB from removable storage
    ==> returns to the Home menu screen

Please check it
Thank you
YK.Jung
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Users monitoring this issue

User List (ALTech) JunGyu Kim , (ALTech) SY Yoon

Activities

(ALTech) Younkwang Jung

2023-01-20 08:58

developer  

FSTB12-61.zip (5,465,680 bytes)

(ALTech) JunGyu Kim

2023-03-17 09:17

developer   ~0012563

Hi Kerwin,

I have tested FW 15.537.24 but this issue was reproduced.
Please let me know any update of this issue.
Thank you.
Kim

(SW) Peter Chen

2023-03-21 09:25

developer   ~0012586

Hi JunGyu,

I have fixed this issue. Please check it.

Thanks,
Peter

(ALTech) JunGyu Kim

2023-04-21 12:12

developer   ~0012940

This issue has been resolved.
I close this issue.

Thank you
Kim

Issue History

Date Modified Username Field Change
2023-01-20 08:58 (ALTech) Younkwang Jung New Issue
2023-01-20 08:58 (ALTech) Younkwang Jung Status new => assigned
2023-01-20 08:58 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2023-01-20 08:58 (ALTech) Younkwang Jung File Added: FSTB12-61.zip
2023-01-25 08:44 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2023-01-25 08:44 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2023-03-17 09:17 (ALTech) JunGyu Kim Note Added: 0012563
2023-03-17 11:55 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (SW) Peter Chen
2023-03-21 09:25 (SW) Peter Chen Assigned To (SW) Peter Chen => (ALTech) Younkwang Jung
2023-03-21 09:25 (SW) Peter Chen Status assigned => resolved
2023-03-21 09:25 (SW) Peter Chen Note Added: 0012586
2023-04-21 12:12 (ALTech) JunGyu Kim Status resolved => closed
2023-04-21 12:12 (ALTech) JunGyu Kim Resolution open => fixed
2023-04-21 12:12 (ALTech) JunGyu Kim Note Added: 0012940